Good to know

You can book your stay directly via our website or send us a non-binding enquiry about your holiday. We’d be happy to help you personally choose the right room.

The cancellation policy depends on the package or rate you have booked. You will find the terms and conditions applicable to your booking in your booking confirmation.

We usually ask for a deposit of 20 per cent of the total price. Please refer to your booking confirmation for the exact payment terms.

You are welcome to redeem your valid Pichlmayrgut voucher for the services specified. Please mention the voucher when making your enquiry or booking.

Your room is guaranteed to be available from 3.00 pm on the day of your arrival.

Late arrival is possible by prior arrangement. Please inform our reception in good time if you will not be arriving until the evening.

Yes, our guests have access to a free underground car park and free parking spaces.

Yes, you can travel comfortably by train to Schladming station. Please contact us in advance if you would like to use our hotel shuttle service.

Yes, dogs are welcome here. The charge is €25.00 per dog per night, excluding food (a small blanket, a bowl and a little treat are included). Please let us know when you book if your four-legged friend will be joining you.

Due to the historic nature of our estate’s buildings, it is not structurally possible to install air conditioning. Our rooms therefore do not have air conditioning.

We are happy to take note of your preferences regarding location, facilities or room category. We will do our best to accommodate these, subject to availability.

Yes, we are happy to provide hypoallergenic bed linen on request. Please let us know before your arrival if possible.

Our breakfast buffet is available daily from 7.30 am to 10.00 am.

Yes, we are happy to welcome external guests for breakfast. Please book in advance.

Afternoon tea is served daily between 2.30 pm and 4.00 pm.

We are happy to cater for vegetarian, vegan and gluten-free dietary requirements, as well as food intolerances, subject to prior arrangement. Please let us know before your arrival if possible.

Yes, if you’re setting off early for the mountains, we’d be happy to prepare a packed lunch for you if you book in advance.

Dinner is usually served between 6.30 pm and 8.00 pm. If you are arriving later, please let us know in good time.

Our Alpine spa covers more than 3,000 m² across four levels and features, amongst other things, indoor and outdoor pools, saunas and various relaxation areas.

Our sports centre, which covers an area of around 1,000 m², features two indoor tennis courts, squash courts, fitness facilities and two bowling alleys. Additional charges or bookings may apply for certain activities.

Yes, our indoor tennis court is also open to external guests, subject to availability. We recommend booking in advance.

For massage and beauty appointments, please feel free to contact us at any time by email or telephone. We’ll be happy to advise you on the treatments and appointments available.

The Pichlmayrgut is situated in Pichl near Schladming, in the Schladming-Dachstein holiday region in Styria. The Reiteralm and numerous hiking and day-trip options are all nearby.

During the Sommercard season, eligible hotel guests can enjoy the benefits of the Schladming-Dachstein Sommercard. The card is valid from 1.00 pm on the day of arrival and all day on the day of departure.

Yes. In winter, the free ski bus takes guests from the Pichlmayrgut directly to the Reiteralm valley station and back again. The bus runs between 8.00 am and 4.30 pm.

Our guests receive a 20 per cent discount on green fees at the Schladming-Dachstein Golf Club.